As a leader it’s not always easy to understand what makes you a good leader or have the confidence to do the things you know you should, how would you rate your leadership confidence?
- I wish I had some
- I am okay, but would like to be more confident
- I am in total control!
While you maybe are quite capable, do you seem unable to achieve all that you desire because of a lack of the very necessary attribute of confidence?
Here are a few tips that can elevate your confidence and turn you into the CONFIDENT LEADER you are meant to be.
- Increase your competence.You can do this by reading and learning everything you can get your hands on that is relevant to your industry or specialty. Years ago when in university while researching for a masters in project management I learned that if I read just one hour a day about something related to my specific are of interest, I would very soon become an expert in this area. I cannot tell you how important this advice was for me. Reading increases one’s knowledge, knowledge increases one’s competence; and competence increases one’s confidence! Great authors like Robins, Covey, Cranfield and the list goes on to support this – put this into action and it really does work.
- Teach what you learn.Find someone who is interested or needs to know what you have just learned. It is a fact that when you teach what you have learned with 24-48 hours you retain significantly more of what you have read over the long-term (Find out more in the great read – 7 Habits of Highly Effective People, Covey). Find a way or make a way to teach what you learn as soon as possible. You won’t believe the difference it will make to you and how it will increase your confidence level.
- Find opportunities to speak in public.Maybe you aren’t quite ready for the big stage, but you do have opportunities to sit on boards or committees. Take these opportunities whenever you can, but don’t just sit there. Speak up when you have something relevant to offer. Start by asking questions, and then move into offering solutions (Principle 5, first seek to understand before being understood, Covey). You will soon become a most valuable member of the group; you will gain respect from other members and increase your leadership confidence!
- Join Toastmasters. Toastmasters International is a world leader in communication and leadership development with over 300,000 members worldwide. This membership will not only help you become a good public speaker, it will train you to have confidence to speak about just about any topic quickly and effectively. The Toastmaster exercises will help you become “quick on your feet!” You will also build up your confidence in a way that you cannot yet imagine. Just do it!
- Be willing to step out of your comfort zone.Understand that everyone has a comfort zone. The only difference between you and a highly recognised leader – someone you want to emulate – is the broadness of the comfort zone. Confident Leaders are forever growing and expanding their skills and knowledge.
Become the person who is always on the “grow.” Read daily, Teach what you learn quickly. Speak in public and step out of your comfort zone. Increase your competence, improve your confidence and elevate the impact you have on others.
I work with innovators, entrepreneurs, business executives, leaders and emerging leaders. Most of my clients are looking for ways to improve both productivity and their bottom line. I help businesses increase profits by moving the comfort zones in a supportive manner, expanding the possibilities available to clients and improving understanding, easily and effectively. My strategies have a significant impact on redirecting the focus of organisations toward positive outcomes rather than negative expectations.
Thanks for reading.
Rarely do projects, programmes or portfolios go wrong overnight, but rather they tend to gradually go off plan and bleed time through inadequate planning and poor communication!
We find that causes are rooted in uncertain or ill-defined requirements, delays in clearing burning issues which, in turn, forces work to be revisited or introduces more changes. Rework, we suggest, is caused by delayed decision making or lack of understanding on how the project, programme or portfolio of work is connected to your business, your people and the needs of your clients. This is a scenario that occurs all too often, but it doesn’t have to be this way.
The tools for driving out uncertainty, and for providing a platform for clear decision making are well understood in the project management community, but rarely are they connected in a closed loop system to help stop information and communications getting lost or misunderstood. At PRODDIO we find that connecting three core disciplines together drives better certainty into the challenge ahead and provides a model that produces data for clear decision making against a range of options.
We call the model the Business or Bermuda Triangle, where quality, time and costs are lost! However, this triangle provides you with the data to understand where your next move or adjustment needs to be made and the probable resulting impacts on outcomes and benefits.
We know what we want/need to achieve (to varying degrees either through a contract or business plan), we need to understand how this change is going to impact its target destination and environment, and we must understand the problems and uncertainties in making this change happen.
If we can manage these fundamentals, very little else is left to chance, as we have a collective understanding across the team and client while constantly testing assumptions and closing out issues. Below is a brief on these three tools or structures that, when used at the right level of complexity, will drive out uncertainty and provide clarity for timely decision making.
Let’s jump into a little more detail behind the P3-TBT Model
RTM – (Requirements Trace Management)
Capture all the requirements from the Vision, Business Plan, supporting Business Cases, Legislation and Regulation including related Contracts and the wider Stakeholder Community views (The “System” in which we will really operate), especially the views of those stakeholders who can have a “negative” or “positive” impact on a project’s outcome (this has to include all implied requirements).
Then establish what the “Minimum Conditions of Satisfaction” or Success Criteria are against the requirements. By understanding this collective environment or system we can start to understand what is required and therefore start driving out “uncertainty” iteratively by making it explicit and continuously improving confidence in delivery and required outcomes.
CPIM – (Critical Project Interface Management)
Capture all the interfaces that are dependent and interdependent on each other’s performance. Understand the relative criticality to each other and the overall programme’s success. If any of the interfaces fail, then a number of requirements will be suboptimal or will not get delivered.
All critical interfaces have an assigned person responsible to ensure expectations are realised between projects and the wider environment. A critical interface is one that, if not met, may hinder or not deliver one or more of the programme key requirements and therefore not deliver the outcome required
RICE – (Risk, Issue, Cause and Effects Management)
We believe that if you only capture the risk and manage this, then you are really not managing the uncertainty to the programme effectively and, inevitably, risks will keep resurrecting themselves in differing guises. This is because the cause of the risk still remains; therefore risks will keep proliferating until this is treated, especially in programmes spanning a number of years.
We actively identify the causes of risk and evaluate the possible effects to fully understand what actions are really required to reduce the risk to the portfolio/programme or project.
Our core objective is to eliminate the cause of risk before they are possible risks, in doing so we systematically reduce the risk/uncertainty and “risks”. This approach systematically reduces rework so management can focus on delivery.
When issues are identified we turn these into “requirements” to ensure management attention is focused on these too, and these are addressed depending on their prioritisation and possible effects on the project or programme – this, we argue is a managed risk approach.
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In 2014 a PPM Global Survey conducted by PWC they received input from a record 3,025 people from 110 countries. This provides a real “from the horse’s mouth” contribution so could be regarded as a fair consensus.
In the report the top three reasons for project failure have been consistent for the past 10 years!
2014 PPM Global Survey – Why projects fail survey results
The reasons why projects fail never seem to change do they? They probably never will until senior management start to really support and drive the way projects are started and then controlled! At the heart of every business is senior management driving decisions and ultimately change!
Without drive and commitment from the top the PM community will always deliver the same result! And ultimately get what the business deserves… So no change.
When senior management do not see immediate results they often make ill-informed decisions, these can be supported by estimates based on assumptions rather than facts and the emerging and changing requirements of the stakeholders, the resulting planning is to plan to deliver the wrong outcome. As time passes by problems start to unfold which then requires more resources to solve and missed deadlines with underperformance as the result!
I would suggest senior management need to allow two things to happen in the PM community before making rash decisions because the projects “appear” not to be making the progress they wished!
1. Listen and foster a positive problem-solving atmosphere
I am a great supporter of Dr Stephen Covey and “The 7 Habits of Highly Effective People” – A must read for the PM and senior exec community. I suggest senior management engage in using habit 5 below:
- Habit 5 – Seek First to Understand, Then to be understood
This is about using empathic listening for the PM to be genuinely understood, this compels senior management to reciprocate the listening and take an open mind to being influenced by the PM community. This creates an atmosphere of caring, and positive problem solving. This may be blended with “The carpenter’s rule – measure twice, cut once”. Or put another way how long can you hold your nerve (senior management let you do your job) planning the right thing before going out and doing!
2. Help develop the Project Community
Before projects start to deliver consistently (with failure an exception rather than a given statistic) first senior management need to listen, learn and allow the project professionals to deliver. They need to help develop the project community while being supportive yet challenging to keep all the leadership (Project and Business) engaged in delivering positive outcomes!
Thanks for reading